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Automotive Dealership IT Support

ShadowEdge provides secure, dependable IT for DMS platforms, multi-location connectivity, and customer data across sales and service departments.

Dealerships run on a mix of DMS platforms, sales and finance systems, and service department software, often across multiple locations and departments that all need to stay connected. Customer and financial data flowing through these systems make security and uptime equally important, since an outage affects sales, service scheduling, and the customer experience at the same time. ShadowEdge helps dealership groups keep these systems connected, secure, and supported.

  • Integration and support for DMS platforms and other dealership management software
  • Secure network connectivity across sales, service, and finance departments
  • Protection for customer and financial data collected during transactions
  • Multi-location network management for dealership groups
  • Responsive support to minimize disruption to sales and service operations

Related service

Cybersecurity for dealership systems and customer data

FAQ

Dealership IT FAQs

Do you support dealership DMS platforms?

Yes. We support the infrastructure your dealer management system depends on and coordinate directly with DMS vendors on connectivity, updates, and integration issues, keeping sales, service, and parts moving.

How do you help with FTC Safeguards Rule requirements?

Dealerships fall under the FTC Safeguards Rule, which requires documented security controls around customer financial data. We implement the technical pieces, including MFA, encryption, monitoring, and access controls, and maintain the documentation the rule expects.

Can you manage IT across multiple dealership locations?

Yes. Multi-rooftop groups are a natural fit: we build secure connectivity between locations and manage every store under one agreement, so each rooftop gets the same security posture and support quality.

Can you provide Wi-Fi for showrooms and service areas?

Yes. We design wireless coverage for showrooms, service lanes, and customer waiting areas, with guest access properly separated from the business network that carries customer financial data.

Need dependable IT for your dealership?

Let's talk about your DMS platform, locations, and current support needs.

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